Privacy policy

Privacy FAQ

Do you sell or share my personal information?

No, we do not sell personal information for money. We may share limited data with analytics and advertising partners (such as Google and Meta) to measure site performance, improve our services, and show relevant ads. Some of this sharing may be considered “sharing” under certain privacy laws such as the CCPA/CPRA. California residents can opt out of this sharing by using the links in our policy or contacting us at info@chewypawz.com. You may also use this link: Do Not Sell or Share My Personal Information.

How can I delete or access my information?

Email info@chewypawz.com with the subject line “Privacy Request.” You can request access, correction, deletion, or a copy of your data (data portability). We’ll verify the request and respond as required by applicable law.

What analytics and ads tools do you use?

We primarily use Shopify for eCommerce operations and may use tools such as Google Analytics, Google advertising services, and Meta (Facebook/Instagram) advertising to understand how visitors use our site and to show relevant advertising. These services may use cookies, pixels, or similar technologies to collect limited information about your interaction with our Site.

Do you use tracking pixels or similar technologies?

Yes. Like most eCommerce websites, we may use tracking technologies such as pixels, tags, and similar tools provided by partners like Shopify, Google, and Meta. These technologies help us understand how visitors use our Site, measure advertising performance, and show relevant ads. These tools may collect limited information about your device, browsing behavior, and interactions with our Site.

You can manage or limit how this information is used through your browser settings, cookie controls, or the advertising preference tools listed below.

How do I opt out of targeted advertising?

Do you use cookies? Can I control them?

Yes. Cookies help our Site function (cart, checkout, login), measure performance, and personalize content and advertising. You can manage cookies in your browser settings; blocking cookies may impact shopping features. Learn more at All About Cookies.

How long do you keep my information?

We retain order and support information as long as necessary for business, tax, and legal purposes. We minimize retention where possible and honor deletion requests when legally permissible.

Is your site for children?

No. Our Site is for individuals 18+. We do not knowingly collect data from children. If you believe a minor provided data, contact us to delete it.

How do you keep my data secure?

We use industry-standard safeguards and rely on vetted providers (e.g., Shopify, payment processors) that implement technical and organizational security measures, including encryption where appropriate. No method is 100% secure, but we continually improve our controls.

Where is my data processed?

Primarily in the United States and other locations where our service providers operate. Shopify uses approved transfer mechanisms (such as Standard Contractual Clauses) for international transfers.

How do I contact you about privacy?

Email us at info@chewypawz.com. Mailing Address: Chewy Pawz, Wyoming, USA.

Do Not Sell or Share My Personal Information (California)

To opt out of the sale or sharing of personal information (as defined by CCPA/CPRA), email info@chewypawz.com with the subject “CCPA Opt-Out,” and include your name and the email address associated with your purchases or account. You may also adjust ad preferences via the links above.